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Tough competition conditions and increasing cost pressure require a rethinking about the distribution sections.
In order to stay competitive every company needs to show maximal flexibility. A tight organisation of the business processes as well as the management of customer relationships are a major criteria of successfull and modern companies.
The identification / valuation of each client as well as the systematisation of the business relation to the clients are an important part of a successfull marketing strategy. Individual support service provides faith and increases the customer loyality.
1. CRM solution for special-contract customers
- Administration of communication
- Administration of contracts
- flexible tarif administration
- comparative calculation
- contribution accounting
- scoring and segementation of customers
2. CRM solution for forwarding companies
- recording of customer data
- settlement of accounts and profits
- different statistics
- recording nonmonetary criteria
- graphical evaluation of the development
- interface data transfer
